Privacy policy

Last updated: September 15, 2026

Privacy Policy
Your privacy matters to us. This policy explains what NOVARA collects, how we use it, and your choices.

Information We Collect

  • You Give Us: Name, Shipping/Billing Address, Email, Phone (if provided), and Order Details when you shop or contact us.
  • Payment Information: Handled securely by our payment providers (e.g., PayPal, Shopify) — we do not store your full card details.
  • Automatically: Device, Browser, IP Address, and how you use the site, via cookies and similar technologies.

How We Use It
To process and fulfill your orders, arrange shipping, take payment, provide support, prevent fraud, improve our store, and — only if you opt in — send marketing emails (you can unsubscribe anytime).

Who We Share It With
Only what's needed, with trusted providers who help us operate:

  • our e-commerce platform (Shopify),
  • payment processors (e.g., PayPal),
  • our product/fulfillment partners and shipping carriers, so your order can be produced and delivered,
  • analytics and email tools.

We do not sell your personal information. We may disclose information if required by law.

International Transfers
Because we operate and fulfill orders internationally, your information may be processed in countries outside your own. We take reasonable steps to protect it wherever it's handled.

Cookies
We use cookies to keep the site working, remember your cart, and understand usage. You can control cookies in your browser settings.

Data Retention
We keep your information only as long as needed to fulfill orders and meet legal, accounting, and dispute-resolution obligations.

Your Rights
Depending on where you live, you may have the right to access, correct, delete, or restrict use of your data, or withdraw consent. Email novara.active@gmail.com and we'll respond as required by law.

Children
Our store isn't intended for anyone under 18, and we don't knowingly collect their information.

Changes
We may update this policy; the version posted here applies.

Contact
Privacy questions? Email novara.active@gmail.com.