Where do you ship?
Worldwide, from Southeast Asia. Delivery times and cost vary by destination and are shown at checkout.
How long will my order take?
It depends where you are — you'll see an estimated window at checkout before you pay. International orders take longer than local ones.
How much is shipping?
Calculated at checkout based on your destination.
What are your pieces made of?
We build around nylon-spandex blends chosen for a soft, second-skin feel and breathability. Fabric feel and care notes live in our Size & Fit Guide.
How do I find my size?
Our Size & Fit Guide has the full size chart and how to measure. Most styles run true to size — between sizes, size down for a compressive fit or up for a relaxed one.
What's your return policy?
All sales are final — we don't accept change-of-mind returns or exchanges. The only exception is a damaged, defective, or wrong item, which we'll replace (or refund if you decline a replacement) with a valid unboxing video. EU & UK orders keep their 14-day cooling-off right. See Shipping & Returns.
Do you restock?
Popular pieces return when we can get them. Join The First Serve on our homepage to hear first.
How do I reach you?
Email novara.active@gmail.com or DM @novaraactive.